Versand

Shipping Policy

We are happy to offer you shipping via FedEx, GLS, or DPD courier services. Please allow up to 20 business days for your order to be processed and shipped (please note that we do not ship on Saturdays, Sundays, or holidays).

The place of delivery is deemed to be the address that the consumer makes known to kokaa.eu. Although we use all reasonable means to ensure that your order is delivered within a specified time, we cannot accept responsibility for late deliveries due to circumstances outside of our control. We will do our best to inform you of any unexpected delay.  

Shipping Cost

  • Estonia, Latvia, Lithuania: FREE (GLS / DPD)

  • European Union, Switzerland, and United Kingdom: FREE (FedEx / GLS)

  • United States and Canada: FREE (FedEx)

  • International: Please message us first for a quote!

TAX & DUTY INFO: For our customers in the United States, United Kingdom, Switzerland, and Canada, all applicable taxes and duties are prepaid by us. You will not face additional charges upon delivery. For other countries outside the European Union, additional custom charges may apply according to local regulations.

Delivery Time

(Calculated after the order has been handed to the shipping company)

  • Estonia, Latvia, Lithuania: 1–3 business days

  • Worldwide: 5–10 business days